PRIVACY POLICY
Siam Travel believes that customer who books or looks for any services at www.siam.travel has the right to know about the privacy policy that is followed by us. For the trust the client has on Siam Travel, we value the right to your privacy. The idea of this policy is to educate the user as to what personal information is being captured by us and where the same is being used. It describes the principles and practices that apply to Personal Information (defined below) collected from users of our services (you) on our website, in telephone or e-mail communications, or in interviews, surveys, sweepstakes, contests, or raffles.
In short
- We will not collect Personal Information without your knowledge and permission
- We will not knowingly disclose your Personal Information to third parties, except as provided in this Privacy Policy
- We will take reasonable steps to protect the security of the Personal Information we collect from you.
DISCLOSURE OF YOUR PERSONAL INFORMATION
Siam Travel does not sell or rent any personal information to any third party, other than our partners, as discussed in this policy. We may aggregate personal information from all of our users and provide that information in the aggregate to other parties, including advertisers, for marketing and promotional purposes. However, if we do so, that information will not be in a form that will allow any third party to identify you personally.
We also may share your personal information with third-parties specifically engaged by Siam Travel to provide services such as Airlines, Accommodations, Villas, Ground Handlers, Insurance Companies, Product Companies and advertising agencies, in which case we will require those parties to agree to use any such personally-identifiable data solely for the purpose of providing the specified services to you. We may also use the information to provide to government agencies, banks etc. as per the laws of Thailand. As you might expect, Siam Travel must cooperate with legal authorities, and may in some circumstances be required to disclose personally identifiable information in response to requests from law enforcement authorities, or in response to a subpoena or other legal process. We don’t expect this to happen, but if it does, we will provide only the information required. In other words, we will not simply turn over our database in response to a specific legal requirement. We also may share your information in connection with a corporate transaction, such as a divestiture, merger, consolidation, or asset sale, and in the unlikely event of bankruptcy.
Steps we take to protect your personal information
Siam Travel has implemented security procedures to help protect the personal information stored in our systems. For example, we limit access to personal information about you to employees who we believe reasonably need to come into contact with that information. We also employ processes (such as password hashing, login auditing, and idle session termination) to protect against unauthorized access to your personal information.
MINORS
Minors (as defined under the laws of their jurisdiction or residence) are not eligible to register for, use, or purchase the products or services available on our website. We do not knowingly collect personal information from any minor, and will not use this information if we discover that it has been provided by a minor.
RETENTION AND STORAGE
We will retain your Personal Information in our databases in accordance with our document management, retention and destruction policy and applicable laws. This period may extend beyond the end of your relationship with us, but it will be only as long as it is necessary for us to have sufficient information to respond to any issues that may arise later. For example, we may need or be required to retain information to allow you to obtain credit for trip your purchased but had to cancel. We may also need the retain certain information to prevent fraudulent activity; to protect ourselves against liability, permit us to pursue available remedies or limit any damages that we may sustain; or if we believe in good faith that a law, regulation, rule or guideline requires it. Your Personal Information will be stored in secured locations, and on servers controlled by Siam Travel, located either at our offices, or at the offices of our service providers.
LINKS
For your convenience, our site provides links to other sites. When you click on one of these links, you are leaving our site and entering another site. We are not responsible for such third party sites. You should carefully review the privacy statements of any other sites you visit, because those privacy statements will apply to your visit to such other sites.
SOCIAL MEDIA
We use social media to promote our services partners’ tours and activities and to promote, improve and facilitate our own services website. For example, we integrated social media plugins into the Siam Travel website. When you click on one of the buttons and register with your social media account, information is shared with your social media provider, and possibly presented on your social media profile to be shared with others in your network.
In addition to implementing these buttons, Siam Travel uses social media by maintaining accounts on several social media sites and by offering social apps. These social media services may allow you to share information with Siam Travel. When you register with a social media app, you’ll be told which information will be shared with Siam Travel. The information you choose to share with us may include the basic information that’s already available in your social media profile, email address, status updates and your friends list. This information is necessary to create a unique user experience on our website. It facilitates things like personalizing our website to suit your needs, connecting you with your friends on travel destinations and analyzing and enhancing our travel-related services.
We may also enable you to sign in to Siam Travel services with your social media accounts. Your social media provider will be able to tell you more about how they use and process your data in such cases.
CHANGES TO THIS PRIVACY POLICY
We reserve the right to change this policy should we deem it advisable to do so.